How Sentencial collects, uses and protects personal data.

This policy applies to enquiries, quotes and project communication for translation, localization, dubbing and multimedia services in all operating regions.

Data controller and scope

Sentencial acts as the data controller for website enquiries and quote submissions. For client project materials, Sentencial may also act as a data processor based on project instructions and service agreements.

What information is collected

When you submit forms on this website, Sentencial may collect name, email, phone, company, selected service, language pair, deadline, volume details, project notes and optional attachments. Limited technical data such as IP address, browser type and consent preferences may also be collected for security and operations.

How information is used

Your information is used to review project requirements, prepare proposals, deliver services, handle billing and maintain service quality. Sentencial does not sell personal data.

Legal bases and consent

Where required by law, Sentencial relies on contract necessity, legitimate interests and consent as legal bases for processing. Cookie consent options are handled separately through the website cookie banner and Cookie Policy.

Global transfers and safeguards

Because Sentencial supports worldwide language projects, data may be accessed by authorized personnel and partners in multiple countries. Appropriate safeguards such as access controls, confidentiality obligations and secure transfer practices are applied.

Data retention

Project and enquiry records are retained only as long as needed for service delivery, legal obligations, dispute handling or accounting requirements. Data that is no longer required is deleted or anonymized.

Your privacy rights by region

Depending on your location, you may have rights to access, correct, delete, restrict, object, opt out of certain processing or request data portability. This includes rights under frameworks such as GDPR/UK GDPR, CCPA/CPRA and similar regional laws.

Contact and requests

For privacy requests, email info@sentencial.com. Include your name, organization, request details and the service used so Sentencial can verify and respond efficiently.